Clear packages.
Clear expectations.

1. Who supplies the service?

The supplier is Muhammad Ahsan Zaheer trading as Element Rise, Suite RA01, 195–197 Wood Street, London, E17 3NU, United Kingdom. Contact: [email protected].

2. Business customers

The standard packages are offered to customers buying wholly or mainly for business purposes. If you are buying mainly as an individual consumer, contact us before ordering because different legal rights may apply.

3. Your package

The package page and checkout will state the deliverables, fixed price, information required, number of corrections and working-day turnaround. Work outside that description is optional additional work and will not be charged without your agreement.

4. Ordering and payment

You provide the business details, project answers and relevant files before payment. The payment button is shown only after the upload completes successfully. You can review and correct the order before payment. The contract begins when Stripe accepts payment and Element Rise sends an order confirmation. Uploading files alone does not create a paid order or start work.

5. Information you provide

You confirm that the information supplied is accurate and complete to the best of your knowledge and that you have authority to share it. Please provide only information relevant to the work and do not upload passwords or unrelated sensitive information. Standard uploads are limited to 100 supported files, 100 MB per file and 1 GB per order. Element Rise relies on supplied information but remains responsible for performing the agreed service with reasonable care and skill, checking apparent inconsistencies and clearly stating material assumptions.

6. Missing information and timing

Package prices and delivery targets

• Business Carbon Footprint — £395 · 3 working days
• Footprint + Carbon Reduction Plan — £695 · 5 working days
• Tender document check — £195 · 2 working days
• Tender carbon requirements check — £95 · 1 working day
• Fleet & fuel report — £245 · 2 working days
• Business research report — £195 · 2 working days

No VAT charged. All prices are one-off payments. Working days are Monday to Friday, excluding bank holidays in England and Wales. Delivery targets start after payment and receipt of complete required information. Human checking and one correction round are included.

The turnaround starts after payment and receipt of the required information. If something essential is missing, Element Rise will contact you. The delivery period pauses while required information is outstanding and resumes when it is received. Any revised expected date will be explained.

7. Reports and corrections

The report is prepared for the agreed purpose and business. One round of factual corrections is included unless the package states otherwise. A correction fixes an error or supplied fact; a new question, new dataset, changed scope or additional reporting period is extra work.

8. Professional boundaries

Unless expressly stated, reports are not legal, investment, tax, audit, engineering or independently verified assurance. A report supports a business decision or submission but does not guarantee savings, funding, tender acceptance or another third party’s decision.

9. Cancellation and refunds

Before work starts, a business customer may request cancellation and a refund less any non-refundable payment-processing charge where lawful. After work starts, Element Rise may deduct the reasonable value of work already performed and refund any balance. If Element Rise cannot provide the agreed service, the applicable amount will be refunded. Statutory rights that cannot legally be limited remain unaffected.

10. Responsibility

Neither party excludes liability that cannot lawfully be excluded. Element Rise is responsible for carrying out the agreed service with reasonable care and skill. The customer remains responsible for business decisions, submissions and use of the report.

11. Confidentiality and data

Client files are used to deliver the service and handled as described in the privacy notice. Each party will protect confidential information and disclose it only where needed to perform the service or required by law.

12. Law and contact

These terms and the contract are governed by the law of England and Wales. The courts of England and Wales have jurisdiction. Questions or complaints should first be sent to [email protected].

Version: 21 September 2026.